Manager Academy Training
Level
BeginnerDuration
16h / 2 daysDate
Individually arrangedPrice
Individually arrangedManager Academy Training
The better your managerial staff, the greater the potential of your company. That’s why it’s worth investing in employee development, especially for those in managerial positions. An effective manager knows how to be a team leader, assign tasks and motivate the team to perform them, has authority with both subordinates and superiors, can solve problems, and gives thanks for a job well done. No one is born a manager, but one becomes one. To carry out their role effectively, a manager needs a foundation of knowledge and skills, which the “Manager Academy – Practitioner Level” training provides.
Who Is This Training For?
Individuals being prepared for the role of an effective manager in the organization.-
People looking to develop their skills in building authority, assigning and enforcing tasks, effective communication (with superiors and subordinates), motivating and engaging employees, and handling difficult situations including conflicts.
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Anyone keen to improve business-related metrics through implementing newly acquired managerial competencies.
What Will You Learn
What leadership is and how to become a leader.-
How to build authority and trust among subordinates and co-workers, and common mistakes in doing so.
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How to issue clear instructions and delegate tasks.
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How to prepare for and lead meetings.
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Principles for communicating with subordinates and giving both positive (praise) and negative (feedback/warning) feedback.
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How to communicate with superiors and how to deal with conflicts.
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How to handle difficult situations (e.g. refusal to comply, rumors, communicating decisions you disagree with).
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Common mistakes in building authority and how to build employee motivation.
Training Program
- Introduction to Leadership
- Building Authority and Trust
- Effective Communication with Superiors and Subordinates
- Building Motivation and Employee Engagement
- Giving Directions and Delegating Tasks
- Handling Difficult Situations
- Implementation Action Plan
Methods Used in the Training
- Simulation games
- Hartman Questionnaire – helps determine and understand communication style (DISC styles)
- Thomas-Kilmann Questionnaire – helps determine and understand conflict resolution style
- Lectures – this workshop contains a lot of content that must be delivered, and lectures are indispensable
- Independent work – encourages finding answers using one’s own resources
- Exercises in pairs and groups – pair work allows each participant to experience both roles; group and pair work allows sharing ideas and becoming sensitive to others’ perspectives (e.g. different conflict resolution methods, communication styles in DISC context)
- Reviewing and discussing exercises – enables exchange of opinions and practicing empathetic or cognitive empathy
- Written tasks – engage different parts of the brain, requiring synthesis and creation of ideas/projects; connect familiar concepts with new workshop material
- Presentation of work results in forum – enables learning from others, comparing approaches, exploring different options
- Homework – opportunity to independently face challenges, build habits, practice models in daily work, and share insights during the next meeting
