Communication Practice Training

Level

Beginner

Duration

16h / 2 days

Date

Individually arranged

Price

Individually arranged

Communication

The Communication Practice training enhances participants’ knowledge in effective communication. As a participant, you will learn how to use assertiveness in professional and personal life, collaborate within a team and build relationships, communicate in difficult situations, and deliver messages clearly.

What Participants Will Acquire Knowledge Of
  • logo infoshare What effective communication is.
  • logo infoshare What assertiveness is.
  • logo infoshare Ways to resolve conflicts.
  • logo infoshare Principles that shape effective communication.
  • logo infoshare Differences in communication styles.
  • logo infoshare The importance of relationships and trust in teamwork.
Training Objectives
  • logo infoshare The main aim of the Communication Practice training is to improve the quality of communication.
  • logo infoshare The main aim of the Communication Practice training is to improve the quality of communication.
  • logo infoshare As part of organizational growth, enhancing the qualifications of employees. Hence the trainer emphasizes the practical side of all sessions.
  • logo infoshare Change behaviors toward more desirable ones that increase the business efficiency of the training participants through the implementation of an Action Plan.

What Participants Will Acquire Skills In

  • Effective communication.
  • Using assertiveness in professional and personal life.
  • How to build relationships within a team.
  • Avoiding communication mistakes.
  • Resolving conflicts and managing difficult situations.
  • How to use personality profiling in communication.

Training Program

  • Introduction to Communication
  • Building Relationships and Team Collaboration
  • Assertiveness
  • Conflict Resolution
  • Implementation Action Plan

Methods Used in the Training

  1. Training Methods and Learning Activities

  • Simulation games
    • Experiential learning through realistic scenarios
    • Practicing communication and decision-making in action
  • Hartman Questionnaire

    • Identifying individual communication profiles
    • Understanding DISC-style preferences
  • Thomas–Kilmann Questionnaire

    • Identifying conflict resolution styles
    • Understanding personal reactions to conflict
  1. Knowledge Transfer and Individual Reflection

  • Lectures
    • Structured delivery of key concepts and theory
    • Providing a common knowledge base for all participants
  • Individual work
    • Encouraging self-reflection
    • Finding answers using one’s own resources and experience
  • Written tasks
    • Synthesizing and structuring knowledge
    • Connecting familiar concepts with new workshop content
    • Stimulating creativity and deeper understanding
  1. Collaboration and Experiential Learning

  • Exercises in pairs and groups
    • Experiencing different roles in pair work
    • Sharing ideas and perspectives
    • Understanding different communication and conflict styles
  • Discussion of exercises
    • Sharing opinions and insights
    • Practicing empathy and cognitive empathy
    • Being open to different viewpoints
  1. Presentation and Practical Application

  • Presentations of work outcomes
    • Presenting individual and group ideas
    • Receiving feedback from other participants
    • Confronting perspectives and refining conclusions
  • Implementation Action Plan
    • Planning how to apply workshop knowledge in daily professional life
    • Defining concrete next steps and actions

Contact us

we will organize training for you tailored to your needs

Przemysław Wołosz

Key Account Manager

przemyslaw.wolosz@infoShareAcademy.com

    The controller of your personal data is InfoShare Academy Sp. z o.o. with its registered office in Gdańsk, al. Grunwaldzka 427B, 80-309 Gdańsk, KRS: 0000531749, NIP: 5842742121. Personal data are processed in accordance with information clause.