Training: AI in Sales
Level
BeginnerDuration
8h / 1 dayDate
Individually arrangedPrice
Individually arrangedTraining: AI in Sales
AI in Sales – the future of effective commercial strategies Sales in the era of artificial intelligence is becoming faster, more precise, and better aligned with customer needs. Our training “AI in Sales” is a hands-on workshop that introduces tools and strategies supporting sales teams at every stage of the process — from lead generation and offer personalization to negotiations and post-sales service. Imagine a sales team that, thanks to AI, can identify top prospects within minutes, create impactful messages, forecast deal outcomes, and personalize communication in real time. This is not the future — this is the standard you can adopt today.
What AI tools can do in sales:
- Identify and analyze potential customers
- Automate sales communication
- Personalize offers and marketing content
- Support negotiations and forecast outcomes
- Optimize processes in CRM and sales platforms
Who is this training for?
Sales representatives and specialists
Sales managers responsible for teams and results
Business owners and strategists designing sales approaches
Professionals implementing technologies that support sales
What will you learn?
Understand AI’s role in sales — explore tools and applications supporting every stage of the sales cycle
Configure and effectively use AI tools — from AI-powered CRMs to plugins and sales assistants
Create effective sales prompts — tailored for prospecting, communication, and negotiations
Automate key elements of the sales process — from research to offer and report generation
Design and deploy AI agents for sales — using no-code environments and ready-made tools
Personalize communication with clients — to increase conversion rates and customer satisfaction
Practice negotiation with AI — developing argumentation and objection-handling skills
Analyze sales and lead data — to make fact-based and forecast-driven decisions
Implement AI responsibly in sales — understanding benefits, risks, and ethical/legal challenges
Program
Module 1 – Introduction to AI in Sales
- What AI is and how it supports sales
- Overview of top tools: ChatGPT, Gemini, Grok, Claude, Clay, Apollo, Salesforce Einstein, HubSpot AI, Pipedrive Smart Data
- Workshop: functions and setup of tools
- Workshop: prompt engineering for sales reps
- Workshop: advanced prompting — personalization and error reduction
Module 2 – AI in Prospecting and Lead Generation
- Workshop: prospecting and market analysis with Deep Research, Apollo.io, Clay
- Workshop: building lead databases and scoring prospects (ChatGPT, Grok, Claude, Gemini)
- Funnel analysis and identifying bottlenecks with AI
- Workshop: automating competitor research
- Review of ready-made lead generation solutions (Clay, Apollo)
Module 3 – Personalization and Negotiations
- Workshop: automatically creating messages and offers in multiple formats (PDF, DOCX, presentations) with tools like Gamma
- Workshop: tailoring content to specific clients
- Workshop: AI in query handling and follow-ups
- Workshop: negotiation simulations with voice-enabled AI
- Workshop: generating meeting and sales call reports
Module 4 – Building AI Agents for Sales
- What is an AI agent?
- Workshop: creating simple sales-support agents with ChatGPT GPTs, Gemini Gems, n8n
- Case studies: examples of designing and deploying AI agents for sales processes
Module 5 – Law, Ethics, and Challenges in Sales
- Legal aspects — GDPR, data ownership, AI Act in the sales context
- Bias and ethics — responsible AI use in customer relationships
- Risks in adopting AI in sales and how to avoid them (e.g., hallucinations, faulty forecasts, over-automation)
- Organizational challenges of AI implementation in sales teams