Sales Planning and Performance Management Training
Level
IntermediateDuration
16h / 2 daysDate
Individually arrangedPrice
Individually arrangedSales Planning and Performance Management Training
An intensive, workshop-based training for companies that want to organize their sales and move from “ad hoc” activities to conscious performance management. Participants build a real sales plan based on data, create a repeatable sales process, and learn how to plan and measure the effectiveness of sales activities. The training is workshop-based and is based on: working with participants’ data and examples, individual and team exercises, analysis of real sales processes, creating their own tools and plans
Who is this training for?
Business owners
Sales directors and managers
Sales teams
B2B companies that want to organize their sales
What You Will Learn
- Analyze current sales and sources of revenue
- Segment clients and identify clients with the highest potential
- Design an offer tailored to segments and stand out from the competition
- Design an offer tailored to segments and stand out from the competition
- Plan sales in a realistic and measurable way
- Manage the pipeline and key indicators (KPIs)
Business outcomes
- Increase the predictability of sales
- Better manage the pipeline and sales activities
- Focus on the most profitable clients
- Eliminate randomness in sales
- Make decisions based on data rather than intuition
Training Program
DAY 1 – SALES STRATEGY AND FOUNDATIONS
Module 0: Opening + sales diagnosis
- participants’ business goals (specific: revenue, margin, pipeline)
- analysis of the current sales situation
- identification of the main problems (lack of clients / chaos / low conversion)
- Exercise: quick diagnosis: “why sales are not delivering results”
- Outcome: a starting point for building the plan
Module 1: Where are we – sales analysis
- analysis of the current sales and marketing model
- sources of clients (what works, what does not)
- analysis of the best and worst transactions
- Exercise:
- analysis of one’s own sales results
- identification of key client patterns
- Outcome: the participant understands what really generates sales
Module 2: Who buys – segmentation and the ideal client
- building a client persona
- client segmentation (value / potential / difficulty)
- selecting clients worth focusing on
- Exercise:
- creating an Ideal Customer Profile (ICP)
- segmenting one’s own client base
- Outcome: the end of “we sell to everyone”
Module 3: The offer and value proposition
- what value really means for the client
- tailoring the offer to the segment
- how to stand out from the competition
- Exercise:
- building a value proposition
- tailoring the offer to segments
- Outcome: the offer starts to make business sense
Module 4: The sales process (from lead to decision)
- stages of the sales process
- how the client goes through the decision-making process
- where we lose clients
- Exercise:
- mapping out the sales process
- identifying “bottlenecks”
- Outcome: an organized process instead of chaos
DAY 2 – THE PLAN, TOOLS, AND IMPLEMENTATION
Module 5: The sales plan – how to build it
- sales goals (realistic vs wishful)
- planning sales activities
- converting goals into activities
- Exercise:
- building one’s own sales plan
- planning activities (weekly / monthly)
- Outcome: the participant knows what they need to do to deliver results
Module 6: Lead sources and the pipeline
- where to get clients
- how to build a sales pipeline
- how to assess lead quality
- Exercise:
- map of lead sources
- building a pipeline (green / yellow / red)
- Outcome: sales stop being random
Module 7: Sales management and indicators
- key sales KPIs
- how to measure the effectiveness of activities
- how to monitor plan execution
- Exercise:
- selecting KPIs for one’s own company
- creating a simple reporting system
- Outcome: sales become measurable
Module 8: Sales standards and work organization
- sales representative work standards
- what should be standardized
- sales–marketing collaboration
- Exercise:
- creating sales checklists
- defining operating standards
- Outcome: repeatability of results, not chance